Essential Numbers: A Guide to Useful and Emergency Contacts in New York City

New York City, a bustling metropolis known for its vibrant streets and iconic skyline, is a place where being prepared is essential. Whether you’re a resident or a visitor, having access to important contact numbers is crucial for your safety and peace of mind. In this comprehensive guide, we’ll provide you with a list of essential numbers, including emergency services, transportation, and city information, to help you navigate the city with confidence.

Emergency Services

In case of an emergency, dial 911. This number is for immediate assistance from the police, fire department, or medical services. When calling 911, state your location, the nature of the emergency, and stay on the line until help arrives.

Non-Emergency Police Assistance

For non-emergency situations or to report a crime that doesn’t require an immediate response, you can contact the non-emergency police hotline at 311. This number connects you to the NYPD’s non-emergency services, such as reporting lost property or minor incidents.

Poison Control Center

If you suspect poisoning or need information regarding toxic substances, contact the Poison Control Center at 212-POISONS (212-764-7667). They provide 24/7 assistance and guidance in case of exposure to harmful substances.

Medical Assistance

For non-emergency medical assistance and information on healthcare services, you can call NYC Health + Hospitals at 311. They can help you find nearby clinics, hospitals, and provide general health information.

Transportation Services

Metropolitan Transportation Authority (MTA)

• Subway and Bus Information: For information on subway and bus schedules, delays, and service disruptions, contact the MTA at 511.
• Access-a-Ride: If you require accessible transportation services, contact the MTA’s Access-a-Ride at 877-337-2017.

Taxis and Car Services

• NYC Taxi and Limousine Commission: For complaints or information regarding taxis, limousines, and car services, contact the NYC TLC at 311.

Airport Information

• John F. Kennedy International Airport (JFK): For general inquiries and flight information, call JFK Airport at 718-244-4444.
• LaGuardia Airport (LGA): Contact LaGuardia Airport at 718-533-3400 for airport-related information.
• Newark Liberty International Airport (EWR): For information about Newark Airport, call 973-961-6000.

City Information and Services

311 Customer Service Center

For general information about city services, government offices, or to report non-emergency issues like potholes or streetlight outages, dial 311. The 311 service is available 24/7 and provides multilingual assistance.

NYC Emergency Management

For updates on citywide emergencies, weather alerts, and disaster preparedness information, visit the NYC Emergency Management website or follow @nycoem on social media.

Tourist Information

• NYC & Company Visitor Information Center: Located at 810 7th Avenue in Manhattan, this center offers tourist information, maps, and guides. Contact them at 212-484-1222.

Utilities and Services

Con Edison (Electricity and Gas)

In case of power outages or gas-related emergencies, contact Con Edison at 1-800-75-CONED (1-800-752-6633).

National Grid (Gas)

For gas-related emergencies outside of Manhattan, contact National Grid at 1-718-643-4050.

Verizon (Telephone and Internet)

For Verizon service-related issues, call 1-800-VERIZON (1-800-837-4966).

Spectrum (Internet and Cable TV)

For Spectrum service-related issues, call 1-833-267-6094.

Additional Contacts

• New York City Hall: For general inquiries and information regarding city government, call 311 or visit the official NYC website.
• Department of Motor Vehicles (DMV): For matters related to driver’s licenses, vehicle registration, and traffic violations, contact the New York State DMV at 1-518-486-9786.
• Social Services: If you need assistance with social services, including housing, food, or benefits, contact the NYC Human Resources Administration (HRA) Infoline at 718-557-1399.

Conclusion

Having access to these essential numbers will help you navigate New York City more efficiently and ensure your safety in case of emergencies. It’s advisable to save these numbers in your phone and carry a physical copy in case of a battery failure or phone issues. With this guide at your disposal, you can enjoy all that the city has to offer while being prepared for any situation.